Customer Testimonials
Just moved to the area a few months ago and was looking for a Honda dealership that I could trust with my Civic Type R. Thanks for everything Andrew S.
Buying a new car at Honda of Olathe was a great experience. Sales Product Specialist Pam, Sales Manager Rachel, and Sales manager Nick was a great team to work with.
Courtney Goodwin is amazing! She was so helpful, knowledgeable and understanding. She spent time with me on three different days and gave me options for a lease, buyout, even different vehicles. America, a Product Specialist, was extremely helpful. This is the fourth vehicle we have leased or purchased from Olathe Honda. Ask for Courtney!
Brookelynne and Nick made it such an easy process to buy a car from them! Responsive and timely on all communication matters. Would highly recommend them when purchasing a car!
Wes, in the service department, went above and beyond our expectations. Aside from his excellent customer service, he volunteered to research the service history of our newly purchased (out of state) used Honda CRV. This helped us determine the appropriate maintenance schedule going forward. He is professional, courteous and responsive and one of the reasons we'll continue to use Honda of Olathe.
Elliot Best was outstanding. He made sure I was out in the time frame that I needed. Since I am a caregiver I had only a certain amount of time to work with. I and my wife really thank you so much for your help.
I love this dealership and their service department! They are always so polite and attentive. They get the work done that is needed and don't pressure me to do more. They are efficient and accurate Best place in the metro to buy and service a Honda!
Bought a car here this week and it was quite possibly one of the easiest buying experiences I've every had. Shout out to Amy Gully who came in on her day off to be there when I picked up my car.
This review covers two transactions and several employees of Honda of Olathe. They were both lease transactions.People involved were Steve B, Courtney Goodwin, Dylan Lette, Nick Umholtz and Christiano Galvan. I have never experienced the level of interest and commitment to getting me the right vehicle and a deal structure that was most acceptable from a car dealership before. The above employees all demonstrated a confident friendly attitude at all times which assured me I was in the right place to acquire my Honda. Their attitudes and approach to their jobs clearly demonstrates that they are not satisfied with ...
Super easy and the team seemed honest.
My daughter and I recently came to Honda of Olathe to buy her second car. We were looking at a 2021 Honda CR-V; however, we were unsure if we would be buying this particular one during the first visit. Dre and Alyssa were wonderful throughout the whole process—from test driving the car and answering all of our questions to us making our decision and filling out paperwork. My daughter and I truly felt as though they were incredibly genuine people who had our best interests in mind. Not once did we feel pressured to purchase quickly. And we loved the ...
Always stress-free service. Very friendly and polite staff.
Prompt and Professional.
First we have owned a lot of Hondas! While on an extensive road trip my son and his friend had a tire blow out on the highway resulting in a damaged rim. They showed up to this service shop without an appointment where their service advisor John worked with them and my husband at home to come up with a solution - even though the needed part was out of stock. Thanks John and the managers for going above and beyond to get these boys back on the road to Canada in time for their competition.
Trustworthy customer service at Honda of Olathe. I’ve been coming here for years. Dependable resource for all my Accord needs. Very professional, friendly, and knowledgeable. Denis Neville
Great car buying experience. Jess was extremely helpful in answering all our questions. It was nice to see the price advertised had no surprises like every other place we visited.
This crew at Honda of Olathe absolutely kill it! After a number of visits back to back with my older vehicle and various issues, the service manager (Jordan) got on the phone with me and made sure I was taken care of and everything was good to go. Seriously, I’m big on the customer service and these guys’ attention to that particular detail keeps earning them my business!
These folks do a good job. Service staff is fast and knowledgeable. Nice waiting room. Quality cars.
I have bought my last few cars from Honda of Olathe and I plan to keep that trend going. Everyone is so helpful and hospitable, the showroom is clean, spacious and comfortable and all of my questions were answered, mostly before I even asked them. Courtney Goodwin was an amazing sales associate and I plan to work with her again in the future. She made the process so easy and all the paperwork was done with her.
Pleasant experience all the way around. They helped us find the exact car my wife needed. Thank you all that were involved.
Fast and friendly service. No upcharges.
The process to get a new car at this dealership was so easy and pain free. I worked with Courtney and she was so helpful and responsive. Highly recommend working with this dealership to get your next Honda!
We had a wonderful experience from start to finish. Courtney and Dylan were great to work with. Courtney did a great job of keeping me updated on the progress of my car. Pam and Jeffery really helped us get comfortable with tech on our new vehicles. Would highly recommend.
They were up front about cost to drive away and even delivered the car to me to help me out. I will be back simply because of how they treated me. Ask for Brookelynne.
Great service today on my 2009 Honda Element with 230,000 miles and still going strong!
Had an amazing experience buying a vehicle at Honda of Olathe! I research dealers as well as vehicles. Having looked for a specific vehicle for two months, I found one at Honda of Olathe. I gladly bypassed a dealership 30 minutes from my house to drive the three hours to Olathe. Good choice. From test driving with Selden to having Dre as my salesman, everyone was wonderful. Prices are transparent, no pressure, no added, surprise fees, and no pressure on the extended warranties, which I declined. I look forward to using Honda of Olathe for car shopping in the future.
Had an amazing experience buying a vehicle at Honda of Olathe! I research dealers as well as vehicles. Having looked for a specific vehicle for two months, I found one at Honda of Olathe. I gladly bypassed a dealership 30 minutes from my house to drive the three hours to Olathe. Good choice. From test driving with Selden to having Dre as my salesman, everyone was wonderful. Prices are transparent, no pressure, no added, surprise fees, and no pressure on the extended warranties, which I declined. I look forward to using Honda of Olathe for car shopping in the future.
Dropped my vehicle off to have a recall taken care of and it was done in less than anticipated. They did a great job keeping me up to date with texts messages as the progress occurred.
Great car shopping experience. Alyssa and Amy were very kind and helpful. My son is thrilled with his car purchase. They made it easy and painless. I highly recommend shopping here.
Great employees providing high quality service year after year…
David Ricketts went above and beyond standard service today. I got an oil change and tire rotation in about an hour and a half. Fast and friendly service!
Service advisors are friendly and never had any problem on work done correctly
I had such an amazing experience purchasing my Honda CR-V Hybrid Sport from Honda of Olathe! Courtney made it such a smooth process and was in touch with me every step of the way as I was awaiting my vehicle’s arrival. She was very communicative, friendly and transparent. Out of all the Honda dealerships in the KC metro, we also found the best deal at this dealership. Highly recommend!
No pressure, quick service. The way buying a car should be.
Nick did a great job. However, i didn't realize the rear hatch was manual opening only, not controlled by the key fob. I also would have preferred to have Series option on the radio. We are still getting use to the CRV HY version.
I might be the only person in the world who can describe their transmission going out as a "great experience," maybe ever? This situation was initially stressful and daunting, but Honda of Olathe took fantastic care of me and guided me through the process. I do my research before making a purchase, especially a big one, and I can attest that this dealership is very transparent. I got a remanufactured transmission with a 3-year warranty for a very reasonable price. No surprises or hidden fees, and no one pressured me to buy a new car. Thank you to ...
I met with Jonathan who took my key and got me signed in for service. Steve the Driver was kind enough to immediately take me home. As soon as the car was finished, Jonathan called me & then told Steve that I needed a ride back to pick up the car. Steve came to my house & took me back to the Dealer. Another Team Member helped me pay & gave me back me key and I was on my way. Keep up the good work. Sincerely, Sharon Ward
It’s been a pleasure buying a vehicle at Honda of Olathe. The sales team is very friendly and helpful; the pricing is transparent, and there’s no haggling, which I like. The supply is still tight , at least for Honda, so vehicles are not selling below MSRP, but Honda of Olathe offered the best deal among the dealers in the area I shopped , and didn’t try to add a hefty admin fee or other unnecessary upgrades. The main sales person helped me, Olivia, was extremely easy to work with, very responsive and helpful.
I am so impressed with Honda of Olathe. They are professional and kind. Yesterday I talked to Megan regarding possibly needing a new battery for my 2019 Honda CRV. Even though they were booked up through the week with repairs, I was invited to show up today for them to check my battery. The battery test showed that I needed a new battery. They gave me a new one and I now am all set for the upcoming cold winter months, as well as this exceedingly hot summer. Honda of Olathe is absolutely recommended by me as a really good dealership, ...
Quality cars, quality experience, completely transparent with pricing and car history! I worked with Amy and she made the entire experience fun and smooth! I love my car!
I just upgraded to a brand new Accord, and I am new to the KCK/KCMO area. I had originally been told to check out a dealer in OP, and the salesperson was very pleasant but didn’t seem too interested in my sale because they didn’t have stock. I waited a few weeks, and decided I really wanted to get this car thing done, so I googled other dealers and saw the amazing reviews on Honda of Olathe. I walked in, and immediately was greeted and helped in ways I have never had at a car dealership beneath ...
Friendly staff who is attentive to my concerns and needs.
I just bought a new Honda Accord and was really impressed with the process and people at Honda of Olathe. Rachel and Chris helped me by keeping in touch throughout the process. They answered all my questions in a timely, professional and supportive manner. They were honest and helpful. Really love my new car!
Great service and great staff! Elliot gave me consistent updates while my car was in the shop.
Dave Rickets should be a first round inductee in the Service Maintenance Automobile provider Hall Of Fame !!
0700 ~ From the get go > when Wes introduced himself to us, he was warm and genuine. Took our information and noted that we did not have an appointment ( only verbal information yesterday from Honda’s supervisor to come in this morning. ) and Honda will take care of us. All we needed is a car fob, and Wes said “this is doable”. Then invited us to the customer waiting room for refreshments. The service was timely and from all we experienced, through Wes and the Parts Service, Jacob Steiger, we have decided to purchase our next vehicle from Honda of Olathe, ...
Everything was great. Fast check in with Andrew. Quicker than expected service. Well taken care of in customer area. And they reminded me of extras that I had forgotten. Overall it couldn't have been better.
Everybody was super friendly! I got to work with Olivia - she was so helpful and great. 🙂 she kept us up to date on the status of everything and the process went very smooth!
I took my car in for routine maintenance. Dropped it off at 7:15 am and at 4:15 pm when I went to get my car after work, it still wasn’t ready. They sent me home with a loaner and gave me a discount. Things happen, but they were quick to make it right. I will still continue to take my car there for maintenance.
I could not find a Honda CR-V in my area. Therefore, I came to Honda of Olathe and found the CR-V I was looking for. Brookelynne and Pam were great to work with. They were very professional as well as kind, helpful and knowledgeable. This was the best car buying experience I have ever had!
Super friendly team!
Very good customer service
On a road trip and our Honda was having problems. Amazing service and help!
My experience with Honda of Olathe was incredible. I was driving through Olathe from out of town, and my transmission went out went in my 17 Honda Pilot. I had it towed to Honda of Olathe because it was the closet Honda dealership. It was late on a Saturday of a holiday weekend so I didn’t expect to hear from anyone for days. By Monday morning Jerry in the service department had called me and told me they were getting the ball rolling. The communication was incredible. Daily updates, full transparency. Thankfully the transmission was covered by warranty! Being from ...
I purchased a new Accord at another dealer (because of trim line and color). The driver’s door tweeter sound is intermittently distorted. Another local dealer told me they would charge me if they couldn’t find anything wrong, despite the car being under warranty. When I arrived at Honda of Olathe, the tweeter worked fine (of course!). Sarah said, “No worries! We will keep it and see if we can replicate it.” They were successful and ordered the part immediately. This is not the first time their service department has exceeded expectations. Highly recommend!
I've been using Honda of Olathe for years now for purchasing cars and service. I'm always happy with my interactions with the staff and the service provided. The facilities are modern and clean and makes it very easy to stay and work while your vehicle is serviced. They provide donuts, coffee that's not terrible, and soda. There's a kids area and plenty of comfortable seating. The WIFI is really good too and I was able to work and have meetings without issue. Highly recommend!
Best new car purchase ever. Simple process with no pressure at all. Rachel and all the staff are know their product.
I stopped in over the 4th of July weekend to look at new cars and had a great experience with Courtney. She was very knowledgeable about the make, model and trim levels I was interested in and I never felt pressured to make a decision. I liked the straight forward quotes I received, the pricing was very transparent. Overall, great experience!
I came in today because my touch screen on my 2017 Honda Civic was glitching. I was in the area so I decided to try to see if they would help me even though I didn’t have an appointment. I was super thankful that Jordan(the service manager) helped me and even gave me a car wash! I am beyond grateful because I wasn’t sure if they were going to have time for me but I was out of there in less than 30 minutes. Amazing service!
It took a little long to get my oil change done, just over 2 hours, but I didn’t have to have an appointment so I really can’t complain.
Great experience with Andrew and Jamal
bought my first brand new car from these guys. nick was extreamly helpful and nice. made the car buying experience very enjoyable and did put any pressure on me to make a sale or buy a warranty. very good experience if your looking for a new car this is the place
This is the best car dealership I have ever been to! Nick was my salesperson and he was amazing! No pressure and he made sure I found the car I wanted! When I had a hiccup after buying my car him and Ryan went above and beyond to make it right!! I would definitely recommend this dealership over any other dealership!
Just got a new CR-V from Ho da of Olathe (third vehicle) and everyone was extremely helpful and professional. Especially Deandre and Nick in Sales and Wes in Service who got me out of a jam. Highly recommend Honda of Olathe!
I just bought a 2023 accord hybrid from them. Chris, Dylan and Rachel were extremely helpful! I test drove 2 cars and felt no pressure from the salesman. I went back the next day to look around again. I found the one I wanted that gets around 50mpg! It’s a beautiful looking car! I did a trade in and financed the rest. I was in a bit of a hurry and they got everything done quickly and efficiently! I would strongly recommend anyone looking for a new car to check them out. Very friendly and I’m extremely happy with my ...
We had a very positive experience with Honda of Olathe. From the beginning we were very well served. The final process was a bit lengthy as we had to wait for our closing process. We were there for 2 hours for what could actually have be about a 30 min to an hour process. But overall -- positive experience. Extreme kindness from everyone!!!
Always a great experience at Honda of Olathe!! From checking in, waiting for service, and checking out, everything is well organized and easy!!! Staff is courteous, friendly , and knowledgeable!!! They keep you well informed of what is going on while you wait and it couldn’t be a better experience!!
The work was excellent. I had my right rear wheel bearing replaced, among other things. They had to keep my car overnight so they gave me a loaner for the night. One of the main reasons I've always gone to Honda of Olathe is because of their excellent service. If they need to keep your car overnight they'll give you a loaner, typically. And if you need a ride to work they don't mind giving you a ride and picking you up on the way back. Their staff is Honda certified and professional and they know what ...
Jamal takes care of business. I like making appointments with folks and they do what they say they will do in the time they will do it.
Been coming here since 2016 for oil changes and vehicle maintenance and have had bad experiences here and there in the past with miscommunication/ not so great customer service but this last visit was exceptional so I’m leaving 5 stars for the whole experience..Thanks again!
My service experience was fantastic. The people were great and the service was exceptional!! Highly recommend!
Bought a 2023 Honda Accord Hybrid from this dealership. Dylan reached out to my after hours inquiry promptly on Monday morning. The car I had inquired about was not available, however around noon that same day, Dylan contacted me to let me know a car had become available. I went that day to reserve the car. Everything was completely transparent and such a relief, because I hate the car buying experience historically. The day my car came in Chris took me on a test drive and showed me the in and outs of the car, including setting up phone for use. ...
Just bought another car from Honda of Olathe!! Great experience! Very personable!! Very thorough and detailed!! Understood what we wanted to buy and provided exact car and features without any pressure!! Ryan and Dre were the best!! This is why we have been buying cars for over 30 years from them!! A month after purchasing a CR-V we went back and helped my son get his first new Honda. A Civic! We started researching the civic with the help of Ryan and Dre. They offered us a great value for our older Civic and helped us order the new one. Ryan ...
Best Honda dealership in the KC Metro!
Best experience I've had at a dealership. The staff here are great, especially Elliot who was very professional and kind to me and all the customers there. I highly recommend coming here for any car related service. They are detailed and effecient.
John the service writer was great, and kept me informed throughout the whole process as my car was being worked on. The detailing team absolutely did a great job with the car too! Thanks to all!
Took my van in for an oil change and tire rotation and received excellent service. The wait was as expected and they checked the vehicle over and made suggestions. I'm very pleased with Honda of Olathe's service.
Great experience. Treat you like a celebrity. Wesley Sherry was a true professional. Thank you! Sarah Clark was too. Love your people. Wish everyone could replicate Honda's excellent customer service and be a better human.
My husband and I drove from Wichita to test drive a 2023 Pilot. The salesmen Dre was top notch. He was personable but listened to everything we said. When it came time to purchase we chose to drive back up to Olathe to buy the vehicle due to his first impression compared to other dealerships.
Using their service since 2001. Efficient, knowledgeable, reasonable pricing.
Steve Boissonneau at Honda of Olathe is the best! I’ve known him for years and have bought several cars for my family and have sent several of my friends to him. If you’re looking for a car go see him!
Always a welcoming and friendly atmosphere. The presses is always easy which makes things that much better.
Wonderful experience!!